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Customer Support Engineer GSM/EDGE-BSC-Tunisia
Posted date [2010-Mar-01]
(ID: 44)
Hi All

This role is only for non NSN employees and you must have all the skills to be considered

Job description:  

• First level technical support for customer queries.

• SW maintenance activities: installation & test of technical/change notes /change deliveries.

• SW upgrades and technical audits on site.

• On-site support at customer’s premises participating network operation service, when applicable.

• Plan and run a subproject (like SW upgrade, SW change planning, and tailored technical support)

• Installation and/or commissioning and/or integration activities.

• Network expansion activities.

• Technical/customer acceptance testing.

• Implement parametering in the network elements’ subsystems (understands KPI and the impact on the performance of the system).

• Participate multivendor and 3rd party activities (installation, integration, interface troubleshooting)  

 Main skills: Nokia Siemens equipments

Competence Level : 4

Language : Arabic is preferred but and French/English is ok.

Location: Tunisia : engineers will work on BSC site mainly

International driving license is requested

Start date : 01st March 2010

Duration : 2 months
 

Job Title Customer Support Engineer GSM/EDGE-BSC-Tunisia
Post Details
Posted By phil.johnsonmorson.com
Start Date 01 March 2010
Salary Negotiabel
Telephone +44-207 633 4796
Email phil.johnsonmorson.com
Duration
Category
Location Tunisia
Job Type Full-time
Classification BSC Engineer